Complaints received by BOSSI in the period between
01 July 2022 and 30 June 2023
Complaints Received
The Board of Surveying & Spatial Information (the Board) received 14 formal complaints against surveyors during the 2022 / 2023 financial year, with the following break down between Registered, Candidate and unregistered Surveyors.
2022-23 Complaint Statistics
|
Complaints |
|
|---|---|
|
7 |
Carried over from previous periods |
|
14 |
Formal complaints received during the reporting period |
|
0 |
Withdrawn |
|
17 |
Closed during the reporting period |
|
4 |
Undergoing investigation |
Of the 17 complaints closed during this period:
- five were against unregistered surveyors
- 12 were against registered surveyors
- 4 caution letters were issued
- 10 were not proven
- disciplinary action was taken against two registered surveyors.
- one complaint was conciliated to satisfaction of all parties
- one complaint was deemed not valid
- one surveyor deceased prior to investigation completion
- Received 23 informal complaints that were reviewed but not progressed to investigation due to the offence occurring outside of the 6-month statutory limit for prosecution or a lack of sufficient evidence to prosecute by the Board.
- 18 related to unregistered surveyors
- Supervision confirmed on seven suitable candidates
- 10 remain ongoing
- Four warning letters relating to land surveys being performed by unregistered persons were issued
Previous Complaint Outcomes
Complaint outcomes from previous years can be viewed here
